The study involved 13 allied health clinicians and managers from various Australian disability organizations. It identified six key themes, metaphorically linked to diamond formation, to describe the transformation during the pandemic. Here are the key takeaways for practitioners:
1. Diamonds are Forged Under Pressure
The pandemic acted as a catalyst, forcing rapid telepractice adoption. Practitioners should embrace external pressures as opportunities for innovation and growth.
2. Not All Carbon Crystallizes into Diamond
Not all attempts at telepractice will be successful. Variability in conditions such as geographical location and lockdown mandates can lead to different outcomes. Tailoring telepractice to specific contexts is crucial.
3. Diamonds are Naturally Formed, and Human Made
Telepractice success requires intentional planning and investment. Practitioners should focus on creating structured and repeatable telepractice delivery pathways.
4. Creating Diamond Takes Time
Skill development in telepractice requires time and practice. Continuous learning and adaptation are essential for long-term success.
5. Creating Something Beautiful
Despite initial challenges, telepractice can offer unexpected benefits. Practitioners should remain open to the positive potential of telepractice.
6. Diamonds are Forever, but Not for Everything
Telepractice should complement, not replace, in-person services. A hybrid model that leverages the strengths of both delivery methods is ideal.
The study emphasizes the importance of strategic planning and ongoing support for both clinicians and service recipients. By integrating these insights, practitioners can enhance the quality and sustainability of telepractice services.
To read the original research paper, please follow this link: Telepractice implementation experiences during the COVID-19 pandemic, a qualitative exploration of Australian disability allied health providers: A diamond in the rough.
