As practitioners in the field of speech-language pathology, it is imperative that we continuously seek out methods to enhance the quality of care we provide to children. One emerging approach is the utilization of Technology Enabled Care (TEC), which includes telecare, telehealth, telemedicine, mobile health (m-health), digital health, and electronic health (e-health) services. A recent systematic review titled "Patient experiences with technology enabled care across healthcare settings- a systematic review" sheds light on the patient experiences and outcomes associated with TEC, providing valuable insights for practitioners.
The systematic review, conducted by Leonardsen et al. (2020), analyzed 21 high-quality studies encompassing various TEC solutions and patient demographics. The findings highlighted two primary aspects of patient experiences with TEC: technological features and evolving independence. Here, we will discuss these findings and how they can be applied to improve pediatric therapy outcomes.
Technological Features
For TEC to be effective, it is crucial that the technology is user-friendly and integrates seamlessly into the patient's daily routine. The review identified several key factors that influence patient satisfaction:
- Functionality: Clear instructions, ease of use, and convenience are paramount. For example, patients appreciated devices that were easy to operate and fit well into their daily schedules.
- Technical Challenges: Issues such as connectivity problems, device immobility, and frequent recharging can lead to frustration and decreased usage. Ensuring reliable and robust technology is essential.
- Appearance: The design and appearance of the device can impact patient acceptance. Devices that are discreet and non-stigmatizing are more likely to be used consistently.
Evolving Independence
One of the most significant benefits of TEC is its potential to empower patients and foster a sense of independence. The review found that TEC solutions contributed to increased patient empowerment, autonomy, and security:
- Empowerment: Patients reported feeling more knowledgeable about their condition and more capable of managing their symptoms. This empowerment was linked to better self-management and adherence to treatment plans.
- Autonomy: TEC allowed patients to take more initiative in their care, reducing unnecessary doctor visits and enabling timely interventions.
- Security: Continuous monitoring and data sharing with healthcare providers provided patients with a sense of security and reassurance, contributing to better psychological well-being.
Implications for Pediatric Therapy
Applying these findings to pediatric therapy, particularly in an online setting, can significantly enhance outcomes for children. Here are some actionable steps:
- Ensure User-Friendly Technology: Choose TEC solutions that are easy for both children and their caregivers to use. Provide clear instructions and support to minimize technical challenges.
- Focus on Empowerment: Use TEC to educate children and their families about their therapy goals and progress. Empower them to take an active role in their treatment.
- Maintain Engagement: Incorporate engaging and interactive elements into TEC solutions to keep children motivated and involved in their therapy.
- Foster a Sense of Security: Regularly monitor progress and provide feedback to children and their families. This continuous support can help alleviate any concerns and build trust in the therapy process.
By integrating these insights into your practice, you can enhance the effectiveness of TEC in pediatric therapy, ultimately leading to better outcomes for the children you serve.
To read the original research paper, please follow this link: Patient experiences with technology enabled care across healthcare settings- a systematic review.
