Tele-audiology, the provision of audiology services using information communication technology, has shown great promise in addressing gaps in access to specialized services, especially in remote and underserved areas. A recent study titled Implementation factors influencing the sustained provision of tele-audiology services: insights from a combined methodology of scoping review and qualitative semistructured interviews (Ramkumar et al., 2023) sheds light on the factors that influence the sustainability of these services. Here, we delve into the findings and discuss how practitioners can improve their tele-audiology services based on this research.
Key Findings from the Study
The study identified several factors influencing the sustainability of tele-audiology services. These factors were mapped to the Implementation Outcomes Framework (IOF), highlighting the importance of:
- Acceptability: Patient and caregiver perceptions play a crucial role. Addressing initial apprehensions through a combined approach of in-person and telepractice sessions can help build trust.
- Adoption: Clear communication about the suitability of tele-audiology for specific cases and leadership support are essential for successful adoption.
- Feasibility: Assessing needs, planning resources, and having a flexible service delivery model are vital. Integration of electronic health records and clear role definitions for support staff also facilitate implementation.
- Implementation Cost: Initial capital investment and ongoing funding are necessary. Economic evaluations can help secure financial support from organizations and policymakers.
- Sustainability: Continuous support from the organization and systematic pre-implementation feasibility studies are crucial for long-term sustainability.
Practical Steps for Practitioners
Based on the study's findings, practitioners can take several steps to enhance the sustainability of their tele-audiology services:
- Engage with Patients and Caregivers: Conduct practice sessions to familiarize them with tele-audiology and address any concerns.
- Communicate Clearly: Ensure that patients understand when tele-audiology is suitable and when in-person visits are necessary.
- Plan Resources: Conduct thorough needs assessments and ensure the availability of trained professionals and technical support.
- Secure Funding: Explore multiple funding sources, including grants, organizational support, and donations, to sustain services.
- Leverage Technology: Use devices with simple interfaces and ensure robust internet connectivity, especially in remote areas.
Encouraging Further Research
While the study provides valuable insights, it also highlights the need for further research. Practitioners are encouraged to conduct their own studies to explore additional factors influencing the sustainability of tele-audiology services and share their findings with the broader community.
To read the original research paper, please follow this link: Implementation factors influencing the sustained provision of tele-audiology services: insights from a combined methodology of scoping review and qualitative semistructured interviews.
