In recent years, the use of videoconferencing technology has gained traction in various healthcare settings, including pediatric therapy. The research article "It's not one size fits all; the use of videoconferencing for delivering therapy in a Specialist Paediatric Chronic Fatigue Service" explores this very topic. This blog aims to provide practitioners with insights on how to improve their skills by implementing the outcomes of this research.
Understanding the Research
The study aimed to explore the views of children and young people (CYP), their parents, and healthcare professionals regarding the use of videoconferencing for delivering therapy in a specialist pediatric Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) service. The qualitative design involved interviews with 12 young people (aged 9-18) and six parents, as well as a focus group with nine healthcare professionals.
Key Findings
The thematic analysis revealed three main themes:
- Challenges and Concerns: Issues such as technical problems, loss of communication nuances, privacy concerns, and increased anxiety were identified.
- Benefits: Improved access to services, convenience, flexibility, and a sense of comfort and openness were noted as significant advantages.
- Treatment Provision: Videoconferencing was seen as part of a hierarchy of communication, with additional preparation needed to utilize it effectively.
Practical Implications for Practitioners
Based on these findings, practitioners can take several steps to enhance their skills and improve outcomes for their pediatric patients:
- Embrace Flexibility: Recognize that videoconferencing can offer a flexible and convenient option for patients who may struggle with travel or severe symptoms.
- Prepare Thoroughly: Ensure both the practitioner and the patient are well-prepared for videoconferencing sessions. This includes technical setup, privacy considerations, and setting clear expectations.
- Build a Hybrid Model: Use videoconferencing as a supplement to face-to-face sessions rather than a replacement. This approach can help maintain the therapeutic relationship while offering flexibility.
- Address Privacy and Security: Discuss privacy and security concerns upfront and take steps to ensure a secure and confidential environment for therapy sessions.
- Encourage Openness: Foster an environment where patients feel comfortable opening up, even through a screen. This may involve additional training for practitioners on how to engage effectively via videoconferencing.
Encouraging Further Research
While this study provides valuable insights, further research is needed to explore the long-term effectiveness and cost-efficiency of videoconferencing in pediatric therapy. Practitioners are encouraged to participate in or initiate studies that investigate these aspects to continue improving patient outcomes.
To read the original research paper, please follow this link: It's not one size fits all; the use of videoconferencing for delivering therapy in a Specialist Paediatric Chronic Fatigue Service.
