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Intention to Use Digital Mental Health Solutions: Key Insights for Practitioners

Intention to Use Digital Mental Health Solutions: Key Insights for Practitioners

As a practitioner dedicated to enhancing children's outcomes, it is essential to stay informed about the latest research in digital mental health solutions. A recent study titled Intention to use digital mental health solutions: A cross-sectional survey of university students' attitudes and perceptions toward online therapy, mental health apps, and chatbots offers valuable insights that can be leveraged to improve your practice.

The study surveyed 17,838 university students across four South African universities to assess their experiences with, attitudes toward, and intentions to use digital mental health solutions. The findings reveal that a significant proportion of students are already engaging with these technologies and express a high intention to use them in the future.

Key Findings

Practical Implications

Based on these findings, here are some practical steps you can take to enhance your practice:

1. Emphasize the Benefits of Digital Solutions

Students are more likely to engage with digital mental health solutions if they perceive them as accessible, effective, and safe. Educate students and parents about the benefits of these technologies, such as convenience, privacy, and reduced stigma.

2. Address Concerns About Effectiveness

Some students may be skeptical about the effectiveness of digital solutions compared to traditional face-to-face therapy. Provide evidence-based information and success stories to alleviate these concerns.

3. Ensure Data Security and Privacy

Data security and privacy are significant concerns for students. Ensure that the digital solutions you recommend comply with stringent data protection regulations and clearly communicate these measures to students and parents.

4. Foster Trust in AI and Chatbots

While chatbots are less commonly used, they hold significant potential. Build trust in AI by highlighting their capabilities and the research supporting their use in mental health interventions.

5. Encourage Further Research

Encourage students and parents to stay informed about ongoing research in digital mental health. This will help them make informed decisions and stay updated on the latest advancements.

By implementing these strategies, you can enhance the mental health support you provide to students, ensuring they have access to the most effective and convenient solutions available.

To read the original research paper, please follow this link: Intention to use digital mental health solutions: A cross-sectional survey of university students' attitudes and perceptions toward online therapy, mental health apps, and chatbots.


Citation: Gbollie, E. F., Bantjes, J., Jarvis, L., Swandevelder, S., du Plessis, J., Shadwell, R., Davids, C., Gerber, R., Holland, N., & Hunt, X. (2023). Intention to use digital mental health solutions: A cross-sectional survey of university students' attitudes and perceptions toward online therapy, mental health apps, and chatbots. Digit Health. https://doi.org/10.1177/20552076231216559
Marnee Brick, President, TinyEYE Therapy Services

Author's Note: Marnee Brick, TinyEYE President, and her team collaborate to create our blogs. They share their insights and expertise in the field of Speech-Language Pathology, Online Therapy Services and Academic Research.

Connect with Marnee on LinkedIn to stay updated on the latest in Speech-Language Pathology and Online Therapy Services.

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