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Overcoming Barriers in Video Call-Based Telehealth: Key Takeaways for Practitioners

Overcoming Barriers in Video Call-Based Telehealth: Key Takeaways for Practitioners

As telehealth becomes increasingly vital in healthcare, particularly in response to the COVID-19 pandemic, it is crucial to understand and address the barriers faced by allied health professionals and nurses. The recent scoping review, "Barriers to Video Call-Based Telehealth in Allied Health Professions and Nursing: Scoping Review and Mapping Process," offers a comprehensive look into these challenges.

This review, which analyzed 56 publications involving over 10,000 health professionals, identifies eight primary categories of barriers:

Understanding these barriers is the first step toward overcoming them. Here are some practical strategies based on the review's findings:

Enhance Technological Infrastructure

Investing in reliable and user-friendly technology is essential. Ensure that both providers and patients have access to the necessary hardware and software. Consider providing training to improve digital literacy.

Develop Comprehensive Training Programs

Training should cover not only the use of technology but also telehealth-specific clinical skills. This includes adapting hands-on techniques to virtual formats and ensuring high-quality observations and interactions.

Foster Positive Attitudes Toward Telehealth

Educate both providers and patients about the benefits and effectiveness of telehealth. Address concerns and misconceptions to build trust and acceptance.

Ensure Privacy and Security

Use secure, compliant platforms for telehealth services. Educate health professionals about data protection measures and ensure transparency in how data is managed.

Supportive Policies and Regulations

Advocate for policies that support telehealth, including adequate reimbursement and clear guidelines. Ensure that workplace policies are aligned with telehealth practices.

For practitioners, these strategies can help improve the delivery and acceptance of telehealth services. Continued research and adaptation are necessary to keep up with evolving challenges and opportunities in telehealth.

To read the original research paper, please follow this link: Barriers to Video Call-Based Telehealth in Allied Health Professions and Nursing: Scoping Review and Mapping Process.


Citation: Mavragani, A., Drude, K., Ayatollahi, H., Ceprnja, D., & Rettinger, L. (2023). Barriers to Video Call-Based Telehealth in Allied Health Professions and Nursing: Scoping Review and Mapping Process. Journal of Medical Internet Research, 25, e46715. https://doi.org/10.2196/46715
Marnee Brick, President, TinyEYE Therapy Services

Author's Note: Marnee Brick, TinyEYE President, and her team collaborate to create our blogs. They share their insights and expertise in the field of Speech-Language Pathology, Online Therapy Services and Academic Research.

Connect with Marnee on LinkedIn to stay updated on the latest in Speech-Language Pathology and Online Therapy Services.

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